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Order id # Mail/448 I have received my Saree. Thanks a lot, its very pretty Regards, Vasudha USA. ORDER ID # OP/493 received the item and i loved the saree and blouse and the Petticoat i was so surprised you radhika is great i simply loved you product.. i dont know what to say.. i am so happy rite now.. thanks now on i'll buy it from you site.. :) ORDER ID # 6548 Dear radhikasarees, I have got my first saree from you.... and I hope I will order some more saree next time.... best Regards Subashini (Norway) ORDER ID # Mail/147 I've received the package - many thanks. Kaur Satwinder (Singapore) Order id # 6821 I just received my saree today. this is relay nice appreciate, thank you very much. shamima sultana (New York,USA)
 
 
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FREQUENTLY ASKED QUESTIONS

What does Radhikasarees.com site offer ?

Radhikasarees.com offers wide range of sarees where in you can own or give as a gift to your Dear one, residing in other

countries other than India. E.g: USA, UK, and other countries etc. Through Our service, you can order from wide & exclusive

range of Sarees,Salwar Kameez, Lehnga Choli, kids wear shown on the site while making the payment online. The displayed

items are unique pieces which you cannot find on any other sites.

Should I pay anything to become a member?

No. You need not pay to become a member. The member registration is absolutely free.

How can I register as a member?

Click on New User link at home page.

Is it compulsory to be registered as a member to order items?

It is compulsory to register as a member to place an order. Register as a Member and avail special Membership benefits,

discounts and enjoy shopping with us. 

How can I change my password?

After Logged in click on My Account at home page.  You will get a screen where in you can change your personal details like

address details, password, etc...

Can I place an order with only contact no.?

Sorry you cannot place an order using only contact no. without clear address and Zip code.

How do I feel sure that you have correctly registered the order placed?

After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if

you want any correction, you are requested to get in touch with our Customer support executives by using our 24/7 live help

(Chat service), or through emails.

How can I track my orders?

Once the order is in transit, expected receiving date of shipment, other details about the order and tracking number will be

mail to the customer. By Logging into their account they can view the status using the tracking number.

What is Return Policy?

We want you to be completely satisfied with your purchase and we put in our best efforts to meet your expectations. We have

framed our Return Policy to address Customer Grievances.

  • Damaged or Wrongly Shipped Items. :

In case of wrongly shipped or damaged products. The Customer can send a mail to customercare@radhikasarees.com on the same day and have to send back the items in the same pack without change of the folds within 7 working days upon the confirmation to send.

  • Refund against cancelled orders :

Refund will be given only against approved cancelled orders, i.e. a cancellation which have to be notified and approved by us. Cancellation should be informed minimum of 24 hours in advance of delivery Date. However, Approval of Cancellation is subject to our acceptance for cancellation.

Conditions for Return

Items must be in new condition with its original packing.Please do not disturb the folds of the fabrics. Customer should intimate with in 24 hours after receiving the order through email to customercare@radhikasarees.com, or by using our Live help chat or through phone.

NOTE: Refund for item(s) or exchange for damaged/ wrongly shipped item(s) are made after deducting the shipping/handling charges
Are the item sent as per the display on the Web Pages?

Generally the Products will be similar to the pictures on the web. They will definitely match or exceed all the specifications in

terms of weight and size. How ever there may be some variation in the Products color in the image from original product due to

various reasons like configuration of computer monitor, color scheme of computer, lighting of the photograph etc. Order

accepted only if the selected Item is in stock.

Will I get Courier details?

We dont send courier with in 24hours of order placement. Maximum time to send a saree and suit is 15 days and for lengha its 30 days. At any case, if we are delay, due to unforeseen weather conditions or strikes that cannot be overcome, will also be informed to you via Email.

What is the payment mode?

You can make payment through any International credit cards. Your card will be charged in your local currency even though the

prices are mentioned in US$ in our site. We have set up a secure online order system through which your payment is

processed.

How secure are my credit card details?

We adopt latest version of SSL 3 (Secure Socket Layer) Technology with 128-bit encryption, to encrypt your credit card details

to ensure highest security for the same.

How secure is the personal information / Order details?

The Personal Information will not be reveal to any one. It is shared only in the process of sending the Order.

 
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